[Hiring] Customer Relationship Manager @Vestas

Role Description

• Resolving customer issues and contractual queries
• Ensuring timely billing of annual fee and bonus/incentive billing
• Review of Machine Availability
• Negotiate liquidated damages (LD) reduction
• Timely Cash collection of overdue
• Co-ordinate Customer satisfaction surveys and ensure higher Net Promoter Score
• Support Transactional sales and tapping business opportunities

Qualifications

• Any Graduate from the institute of repute; Engineering graduate with management degree

Requirements

• Good communication
• Working knowledge of SAP and SalesForce
• Good MS-Office skills (Word, Excel, Powerpoint)

Benefits

• Supportive work environment and accelerated career opportunities
• National Statutory Insurance Program
• Group Insurance for Employee and Dependents
• Annual merit review
• Leave (Additional annual leave, paid sick/medical leave, additional maternity leave (120 days), additional pregnancy checkups accompaniment leave and paternity leave to statutory (10 days), menstruation leave)
• New employee medical examination/Annual medical examination
• Company laptop and mobile phone
• Flexible working schedule and remote work
• Variety of employee activities
• Unlimited coffee and snacks in variety
• Diverse and open work environment
• Highly value career development of employees, support internal transfer and promotion