[Hiring] Customer Operations (Auto Claims) @Revecore

Role Description

As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).

Your Day:

• Investigate and research details of an auto accident to determine the payer.
• Make a high volume of outbound calls to patients, insurance company representatives, and attorneys.
• Submit bills and proper documentation to the insurance company, ensuring maximized payments to our clients.
• Determine follow-up steps and resubmit bills for additional payment if necessary.
• Contribute to your team with various denial reports, audits, and overall support.

Qualifications

• Driven and highly motivated to be successful.
• Desire to grow a career.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Technical proficiency to work on multiple computer screens and software applications simultaneously.
• Ability to maintain strong performance in a fast-paced environment with productivity metrics.
• Organizational skills while multi-tasking.
• Critical thinking and problem-solving skills to find effective and efficient solutions.
• Clear communication skills, both verbally and in writing.
• Experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required).

Requirements

• A private, distraction-free environment to work from in your home.
• On-Camera Presence: Being on camera is essential for building trust and collaboration.
• A secure internet connection.
• Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.
• Workspace area must accommodate all workstation equipment and provide adequate surface area to be productive.
• Must reside in the United States within specified states.

Benefits

• Paid training and incentive plans.
• Medical, dental, vision, and life insurance benefits available from the first day of employment.
• Excellent work/life balance.
• Employee Resource Groups that build community and foster a culture of belonging and inclusion.
• 401(k) contributions matched.
• Career growth opportunities.
• 12 paid holidays and generous paid time off.
• Pay: $15/hr.