Customer Care Representative @Jacuzzi Group
Customer Service
Salary $19.00 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 3d ago

[Hiring] Customer Care Representative @Jacuzzi Group

3d ago - Jacuzzi Group is hiring a remote Customer Care Representative. πŸ’Έ Salary: $19.00 per hour πŸ“Location: USA

Role Description

Jacuzzi Bath Remodel is currently hiring a Customer Care Representative. If you enjoy providing outstanding customer service, have a great personality, and want to develop a lasting career; we want you to join our team! Our top candidate will have previous Customer Service experience, a strong background in exceeding customer expectations, extremely detail oriented, reliable and efficient.

  • Responsible for reviewing sales contracts to ensure proper product is included in contract and sent out for ordering.
  • Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts.
  • Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date.
  • Assist in scheduling service/repair work for customers & providing updates.
  • Must be comfortable operating in ERP systems to make change orders for customers.
  • Review quality standards and customer satisfaction/reviews in a timely fashion.
  • Provide excellent customer service to our current & past clients.
  • Provide assistance to customers throughout the period of sales and installation.
  • Other duties as assigned.

Qualifications

  • Customer service and data entry experience.
  • High attention to detail.
  • Basic computer knowledge.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Construction or Sales contract reviewing experience (preferred).

Requirements

  • Hours: Monday - Friday and every other Saturday, 8:00am - 4:30pm EST.
  • The compensation for this position is $19.00 per hour, with opportunities for advancement within the company.

Benefits

  • Medical, dental, vision, life insurance plans.
  • Paid vacation and holidays.
  • Paid Training.
  • 401(k) with matching program.
  • Advancement Opportunities.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Care Representative @Jacuzzi Group
Customer Service
Salary $19.00 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 3d ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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