[Hiring] CSR Benefits Agent @AO Globe Life

Role Description

AO Globe Life is actively hiring to support families and individuals across the United States in accessing important supplemental benefit programs. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term income potential.

Whether you are early in your career or exploring a new direction, this role provides the opportunity to make a real impact while building valuable experience and growth.

• Conduct scheduled virtual consultations with clients to assess their needs
• Guide individuals and families through benefit options and enrollment processes with clarity and professionalism
• Maintain accurate client records and follow-up communication
• Deliver a high level of service while building long-term client relationships
• Participate in ongoing training sessions, professional development, and team meetings

Qualifications

• Strong communicators with a client-focused mindset
• Self-motivated individuals who are organized and able to work independently
• Professionals comfortable using Zoom and digital communication tools
• Candidates with customer service, consulting, or sales experience (helpful but not required)
• Growth-minded professionals who value coaching and mentorship

Requirements

• Must be authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam capability

Benefits

• 100% remote work environment — work from anywhere in the United States
• Flexible scheduling that allows you to manage your workday independently
• Pre-qualified client appointments provided — no cold outreach required
• Long-term income potential through vested renewals
• Paid training and ongoing professional development
• Supportive and collaborative team environment
• Leadership development and advancement opportunities for high performers

Company Description

For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working-class families across the United States. The organization proudly serves union members, veterans, credit union clients, and associations nationwide—delivering programs that help families protect their financial futures.

With a growing remote-first workforce, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a difference while building long-term success.

Ready to build a career that combines flexibility, purpose, and growth? Apply today and start making an impact from home.