[Hiring] CRS Specialist @Hotelbeds Group
CRS Specialist @Hotelbeds Group
Customer Service
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago

[Hiring] CRS Specialist @Hotelbeds Group

1mth ago - Hotelbeds Group is hiring a remote CRS Specialist. πŸ’Έ Salary: unspecified πŸ“Location: Colombia

Role Description

We are seeking for a CRS Executive to join our web team, please apply only if you think you can help us in the following ways:

  • As a CRS Analyst, being responsible for the inventory and rates load to the booking engine when Roiback is launching a new hotel website.
  • Teaching and coaching the hoteliers in how to use our CRS, giving online and on site formations, and solving all the doubts they have related to the interface and functionality.
  • Detecting, transmitting to the IT team, and testing the incidents you or the hoteliers find in the application.
  • Capturing feedback from the hoteliers related to new features and improvements to keep our booking engine in the top position of best CRS of the market.
  • Being committed to work in an agile environment, understanding your responsibilities as part of a team, working with respect and proactivity.

Qualifications

  • You speak Spanish and English at conversation level; another language would be a plus.
  • You have a deep understanding of the travel industry, specifically in the accommodation area, and know the following terms: PMS, CRS, CMS, DCS.
  • You know what you don’t know, and in consequence, you are committed to learn.
  • You have good presentation and teaching skills, and are very good at transmitting your knowledge to others.
  • You are committed to building and maintaining a CRS with a high level of quality.
  • You have great negotiation skills, with the ability to help stakeholders understand functionalities and convince them when they propose different features that don’t fit the requirements.
  • You have a strong personality to deal with complex situations.

Benefits

  • Opportunity to work within an innovative, engaging and multicultural environment.
  • Opportunity to build strong and lasting business relationships and friendships from around the world.
  • Opportunity to develop your career locally or within one of our beautiful working locations across the globe.
Before You Apply
️
remote Be aware of the location restriction for this remote position: Colombia
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
CRS Specialist @Hotelbeds Group
Customer Service
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago
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remote Be aware of the location restriction for this remote position: Colombia
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
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Offer Accepted βœ“
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