[Hiring] CRM Admin Intern @MTAB Technology Center P Ltd

Role Description

Excited to join the world of customer support? Apply now for the CRM ADMIN position at MTC! Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If you're ready to provide top-notch support to our customers and ensure their satisfaction, then this opportunity is for you.

As a CRM administrator, you'll be responsible for managing and customizing the CRM platform to meet the organization's needs. You'll also support users in using the system effectively.

• System administration: Managing the CRM system, including user permissions, workflows, custom objects, and profiles.
• User support: Providing support and troubleshooting for users, including answering questions and resolving issues.
• Data analysis: Analyzing data to gain insights into team productivity, effectiveness, and operation.
• Collaboration: Working with other teams to capture business requirements and implement CRM solutions.
• Integration: Coordinating and supporting integrations with third-party apps, plugins, and tools.
• Security: Setting up processes to manage and protect customer and business data.
• Training: Providing training to administration, staff, and faculty.

Qualifications

• Bachelor's degree preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-focused mindset.
• Knowledge of customer relationship management (CRM) software and technical skills.

Requirements

• Problem-solving: The ability to analyze and solve problems.
• Interpersonal skills: The ability to work with people of different technical skills.
• Communication: The ability to communicate complex concepts clearly.
• Data management: The ability to maintain accurate customer data.
• Project management: The ability to manage projects.

Benefits

• Remote internship opportunity (4-16 weeks).
• Work on critical real-time projects with guidance from mentors and industry professionals.
• Strengthen your professional resume and social media profiles with published work results.
• Opportunities for placement within reputable companies for interns who excel.

Company Description

Abhyaz Internships are a 4-16 weeks remote opportunity designed to develop your professional acumen while you work on critical real-time projects. You are expected to spend 25 - 30 hrs a week.

Internship Work Timings at Abhyaz:

• Full-Time Interns: 11 AM – 5 PM (Must be fully available in the virtual office, allowed to take scheduled breaks).
• Part-Time Interns:
  • Slot 1: 11 AM – 2 PM
  • Slot 2: 2 PM – 5 PM (Interns must be present in the virtual office during their chosen slot).
• Off-Time Batch:
  • Must report to the virtual office between 5 PM – 6:30 PM.
  • Work hours outside this period are flexible based on availability.
  • Mentors will be available until 6:30 PM.
  • Interns should provide task updates to the Project Management Executive.