[Hiring] Corporate Travel Agent @AAA Mid-Atlantic

Role Description

AAA Club Alliance is seeking a talented Corporate Travel Agent to join our vibrant Corporate Travel after-hours team! This role offers the opportunity to work remotely from home within our territory, with a flexible schedule designed to accommodate your needs.

This is a work from home position; however, candidates must live within our territory:

• Connecticut
• Delaware
• Indiana
• Kansas
• Kentucky
• Maryland
• New Jersey
• Ohio
• Oklahoma
• Pennsylvania
• South Dakota
• Virginia
• Washington, DC
• West Virginia

Work Schedule - All hours are Eastern Time (with some room for flexibility)

• Sunday - 8:00 a.m. to 4:00 p.m.
• Monday - 4:00 p.m. to 12:00 a.m.
• Tuesday - 4:00 p.m. to 12:00 a.m.
• Wednesday - 4:00 p.m. to 12:00 a.m.
• Thursday - Off
• Friday - Off
• Saturday - 8:00 a.m. to 4:00 p.m.

As a Corporate Travel Agent, you will:

• Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
• Provide exceptional customer service by effectively communicating travel-related information.
• Utilize SABRE GDS to manage corporate travel bookings.
• Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
• Maintain professional and courteous client relations by promptly responding to telephone and email communications.
• Stay informed of airline rules, regulations, and current affairs to accurately advise clients.
• Achieve individual and contractual service level goals related to telephone, quality, and productivity.

Qualifications

• High school diploma or equivalent.
• 4+ years of active Travel Consultant experience in the past 6 years.
• 1+ year of international travel experience preferred.
• Experience in Corporate Travel and proficiency in SABRE GDS required.

Benefits

• The starting base compensation for this position is $21.78 to $32.26 hourly.
• Full time Associates are offered a comprehensive benefits package that includes:
• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

Company Description

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.