[Hiring] Coordinator, Revenue Cycle @CVS Health

Role Description

This is an Intake position and is a client-facing role, meaning you will support a specific, external client. Intake plays an integral role in delivering cost effective solutions for our patients by:

• Working with new patient referrals from an external client
• Verifying patient health insurance benefits
• Obtaining initial and subsequent authorization for services if required
• Loading patient benefit information into client system
• Calculating pricing and running test claims
• Timely communication of benefit information to external client

Important to this position are strong organizational, time management, and critical thinking skills, with the ability to work independently. Key responsibilities include:

• Meeting deadlines and managing future dates for follow-up actions (e.g. reauthorizations)
• Managing and tracking forms and other documentation needed by payer and/or requiring physician signature

To be successful in this role, you will utilize home infusion software, payer portals, and other systems, along with your critical thinking skills to ensure a high quality of work. Strong verbal, interpersonal, and written communication skills are essential to effectively communicate with payer staff and external client personnel via telephone and email. Professional and clear documentation of work product entered in client system is also required.

Qualifications

• 1+ years of work experience in revenue cycle operations (e.g., intake, billing, collections, credits, cash, etc.)
• 1+ years of experience in a professional environment
• 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel

Requirements

• Home infusion or durable medical equipment (DME) experience
• Strong attention to detail with a sense of urgency; customer service skills
• Ability to work in a team environment

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching
• Benefit solutions that address different needs and preferences including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility

For more information, visit CVS Health Benefits .