[Hiring] Contents Evaluator Associate @Sedgwick

Role Description

To work with management on staff development and to review work and provide diplomatic feedback to maintain quality of work product.

• Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds.
• Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis.
• Applies limitations and/or exclusions based on coverage afforded by the policy.
• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
• Facilitates the use of replacement services as requested by the Contents Adjuster.
• Reviews and processes replacement receipts.
• Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures, and instructions.

Qualifications

• High school diploma or GED required. Bachelor’s degree from an accredited college or university preferred.
• Three (3) years customer service experience or equivalent combination of education and experience preferred.
• Good oral and written communication skills.
• PC literate, including Microsoft Office products.
• Ability to read and comprehend policy language.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Requirements

• Clear and conceptual thinking ability.
• Excellent judgment and discretion.
• Ability to handle work-related stress.
• Ability to handle multiple priorities simultaneously.
• Ability to meet deadlines.
• Computer keyboarding, travel as required.
• Hearing, vision and talking.

Benefits

• Equal Opportunity Employer.
• Drug-Free Workplace.