[Hiring] Contact Center Scheduler @Frontier Dermatology Staff Careers

Role Description

Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler!

• Job Title: Scheduler (Contact Center)
• Location: Remote Opportunities in Oregon and Washington
• Typical Schedule: Mondays – Fridays, 8:00am – 5:00pm
• Anticipated start date: 05/04/26

Qualifications

• Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Comfortable in a fast-paced environment
• Duties include scheduling appointments, insurance verification, routing calls to the correct personnel
• Comfortable multitasking from multiple electronic clinical programs and websites
• Exceptional customer service skills
• Highly organized and very detail-oriented

Benefits

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Company Description

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

• Community – We’re loyal to our patients, providers, and staff
• Accountability – We are responsible for our behavior, interactions, and outcomes
• Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
• Empathy – We treat the people the way they want to be treated
• Integrity – We are honest and ethical
• Service Excellence – We always do our best