[Hiring] Consumer Affairs Representative @Land O'Lakes

Role Description

This position is on-call/part-time averaging 3-5 days/month. Daytime hours are generally 7:45 am - 3:45 pm.

• Handle consumer contacts via phone, email, and live chat
• Educate consumers on dairy products and recipes
• Possess a customer service mindset with high levels of empathy, patience, and professionalism
• A passion for baking and cooking is a bonus
• Ability to accurately enter data and work with multiple computer applications
• Some in-person training required in Arden Hills, MN (all training time is paid)
• Remote work option available after in-person training is completed

Qualifications

• BA/BS in Consumer Studies, Business, Food Science, or equivalent work experience in a food-related field
• 2 or more years of experience as a consumer relations representative or similar service work experience

Requirements

• Excellent oral and written communication skills
• Intermediate knowledge of Microsoft Office products
• Comfortable working with multiple computer systems
• Familiarity with social media

Benefits

• Salary: $18.50/hour

Company Description

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

• We provide a broad portfolio of benefits to keep you and your family at your best
• Land O'Lakes is Where Your Future Takes Root
• Support diversity in employment practices