[Hiring] Commercial Services Support Admin @Ewing Outdoor Supply

Role Description

Join Our Commercial Services Team. Are you organized, customer-focused, and passionate about supporting sales growth? We are seeking a motivated Commercial Services Admin to serve as a key connection between our sales teams, Account Managers, production teams, and customers. In this role, you'll help drive business growth by:

• Identifying and managing new construction project opportunities
• Supporting CRM and project tracking activities
• Processing jobs for production teams
• Building strong relationships with internal teams and customers

If you enjoy working in a collaborative environment, managing multiple priorities, and playing an important role in the sales process, this could be the perfect opportunity for you.

Qualifications

• Strong verbal and written communication skills
• Excellent listening skills and attention to detail
• Ability to thrive in a collaborative team environment
• Strong customer service mindset and relationship-building abilities
• Proficiency with Microsoft Office applications
• Comfortable learning and using CRM systems and business software
• Strong organizational and time-management skills
• Ability to manage multiple projects and priorities in a fast-paced environment
• Industry or product knowledge is preferred but not required

Requirements

• Identify and distribute quality new construction leads to Account Managers in a timely and professional manner
• Enter and maintain project information within the company's CRM system
• Support Account Managers with project tracking and opportunity management
• Follow up on active, warm, and cold leads to support the sales process
• Process and coordinate jobs for production teams, ensuring information is accurate, complete, and submitted on time
• Utilize company systems and technology, including CRM software, Prophet 21, Microsoft Office, and email platforms
• Provide professional service and support to customers, Account Managers, branch teams, and internal stakeholders
• Build and maintain strong working relationships with Account Managers and internal partners
• Assist with customer service initiatives that enhance the customer experience
• Communicate operational or customer service concerns to management as needed
• Work closely with Commercial Services, production teams, and sales teams to support growth objectives
• Participate in company meetings, training sessions, and professional development opportunities
• Support additional projects and responsibilities as assigned

Benefits

• 401(k) and Employee Profit Sharing
• Full-time, steady work
• Opportunities for advancement
• Competitive pay based on experience
• World-class training and paid learning incentives