[Hiring] Collections Account Representative @ARS

Role Description

This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home. Training starts September 23rd, 2026!!!

Join ARS National Services Inc. — where your hustle meets opportunity.

What You’ll Do:

• Handle inbound/outbound calls with empathy and confidence
• Analyze financial situations and offer tailored solutions
• Negotiate payment plans, settlements, and full repayments
• Stay sharp with quality and FDCPA compliance
• Keep accurate records and collaborate with team leads
• Engage with your team on camera during shifts

Qualifications

• High school diploma or GED
• Strong communication skills — assertive, clear, and professional
• Critical thinking + active listening = your superpowers
• Comfort with basic math (yes, you’ll be working with percentages!)
• Collections, sales, or call center experience? That’s a plus!
• Basic computer skills & reliable high-speed internet

Requirements

• Mon–Fri: 9AM–6PM
• One evening per week: 12PM–9PM

Benefits

• $16-18 per hour depending on level of collections experience
• Hourly rate bump after training graduation
• Performance-based monthly bonus opportunities
• 100% Remote – We supply the gear, you bring the energy
• Career development + promotion potential
• Full benefits (Medical, Dental, Vision, 401k)
• Vacation and Sick Time begins to accrue right away
• + 8 paid holidays
• A team that supports, trains, and wants to see you succeed