[Hiring] Closer @American Pacific Mortgage

Role Description

The Closer is responsible for ensuring the accurate and timely production of closing documents, reviewing executed documents for compliance with investor guidelines, and preparing the necessary paperwork for loan funding. This role also provides high-quality customer service to APM branch offices, closing agents, investors, warehouse banks, and internal departments.

• Perform daily document drawing and funding functions as required.
• Problem solve during the document drawing and funding process, collaborating with branches, investors, closing agents, warehouse banks, and settlement agents.
• Assist in resolving errors identified by Post Closing or investors.
• Provide quality customer service to branch offices, closing agents, and departments through various communication channels, including phone, email, and in person.
• Wire loans for funding on a daily basis.
• Other duties and responsibilities as needed to meet business demands.

Qualifications

• High school diploma or equivalent required; some college coursework or degree preferred.
• Minimum of 2 years of experience in mortgage loan closing, funding, or a related role within the mortgage industry.
• Strong knowledge of mortgage loan documentation, investor guidelines, and compliance requirements.
• Proficiency in mortgage software systems, including Mortgage Builder, Point, and Doc Magic.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.
• Strong customer service orientation and ability to work collaboratively with branch offices, closing agents, and other departments.

Requirements

• Ability to read and interpret documents and write routine correspondence.
• Ability to speak effectively with customers/vendors or other employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Sound working knowledge of computer and office software operations and systems.

Company Description