[Hiring] Clinical Admin Coordinator @UnitedHealth Group

Role Description

This is a high volume, customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.

Hours/Location:

• Employees will work any 5 days between Monday and Sunday, with shifts from 8:00 AM to 5:00 PM.
• You’ll enjoy the flexibility to work remotely from anywhere in the U.S.

Primary Responsibilities:

• Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers.
• Process incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles.
• Handle resolution/inquiries from members and/or providers.
• Manage administrative intake of members.

Qualifications

• High School Diploma/GED
• 2+ years of customer service experience
• Intermediate level of experience with MS Word, Excel, and Outlook

Requirements

• Experience working within the health care industry and with health care insurance (preferred).
• Experience working in a hospital, physician's office, or medical clinic setting (preferred).
• Experience working in a call center (preferred).
• A clerical or administrative support background (preferred).
• Knowledge of ICD-9 and CPT codes (preferred).
• *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment.

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

• We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
• UnitedHealth Group is an Equal Employment Opportunity employer under applicable law.
• UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.