[Hiring] Client Success Manager @Jenzabar
Client Success Manager @Jenzabar
Customer Service
Salary $48,000 - $60,0..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago

[Hiring] Client Success Manager @Jenzabar

1mth ago - Jenzabar is hiring a remote Client Success Manager. 💸 Salary: $48,000 - $60,000/year 📍Location: USA

Role Description

A Client Success Manager II has a background in Higher Education and/or Client Services (through Jenzabar or an outside institution or company; 2+ years). This role would cover clients primarily in New Jersey, Pennsylvania, and some international clients (limited travel to Canada).

  • Maintain positive client relationships to maximize product/service satisfaction
  • Act as a liaison between organization and clients
  • Leverage data captured in other areas of Jenzabar to personalize and address client’s needs and ROI
  • Client Service training for continuous improvement
  • Visit and/or conduct annual reviews with each client
  • Identify, develop, and maintain strategic relationships with senior level contacts
  • Integral part of strategizing on accounts with Account Executive & Sales Manager to establish future sales
  • Collect feedback on how products are meeting the needs of the client and identifying how this can be improved
  • Represent Jenzabar at related regional conferences within your territory
  • Deeper level of understanding of our 3rd party relationships and opportunities & positioning
  • Visit clients on campus in the US and Canada annually
  • Ability to travel 25-50%
  • Other tasks as assigned

Qualifications

  • Bachelor’s Degree
  • Background in Higher Education – understand industry
  • Prior experience as an Account Manager for a company specializing in products specific to the Higher Education space is a plus
  • Strong communication skills and a positive attitude

Requirements

  • The pay range for this position is $48,000-$60,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience.
  • This position is eligible for an annual bonus in addition to a full range of benefits.

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • Paid Parental Leave
  • Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • 401K
  • Educational Assistance
Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Client Success Manager @Jenzabar
Customer Service
Salary $48,000 - $60,0..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago
Apply for this position
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Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
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