[Hiring] Client Success Associate @Travel Nurse Across America
Client Success Associate @Travel Nurse Across America
Customer Service
Salary usd 22.36 - 27...
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] Client Success Associate @Travel Nurse Across America

2d ago - Travel Nurse Across America is hiring a remote Client Success Associate. πŸ’Έ Salary: usd 22.36 - 27.40 per hour πŸ“Location: USA

Role Description

The Client Success Associate is responsible for providing day-to-day operational support to clients and Client Success Managers while creating positive working relationships with healthcare supplier partners. Responsibilities include:

  • Qualifying placement opportunities
  • Posting requisitions
  • Completing profile screening and onboarding support
  • Creating and distributing activity and performance reports
  • Providing follow-up initiatives and customer service
  • Meeting and developing relationships with hiring managers in facilities as directed by the Client Success Manager

Qualifications

  • 1 year of experience in a customer facing position
  • Ability to work quickly and accurately independently and in a team setting in a fast-paced environment
  • Ability to communicate effectively in writing, verbally, and interpersonally
  • Proven experience in Microsoft Office applications (Word, Outlook, Excel) and Internet
  • We will consider any suitable combination of education, training, and experience

Requirements

  • Effectively manage a desk of 150 TOA within six (6) months
  • Assist Implementations team with any tasks associated with the implementation of a new or existing account
  • Assist in identifying opportunities for program improvements
  • Assist with the development and review of periodic performance reports
  • Develop knowledge of VMS technology for data management and client configurations, staffing processes, candidate onboarding and general customer support of the VMS to internal and external customers
  • Audit bookings in technology or via contract for accuracy for clients and supplier partners
  • Maintain communication with supplier partners on status of open contracts, decline reasoning, and extensions
  • Maintain exceptional customer service to both internal and external clients by providing prompt and proactive follow up/responsiveness
  • Manage the creation and distribution of periodic activity and performance reports, as directed
  • Manage, upload, and distribute facility onboarding documents, as directed
  • Provide appropriate team coverage when necessary with assigned client or across the enterprise when directed
  • Review and prescreen profiles to ensure accuracy of skillset and experience required, references and skills checklist to meet requirements for hiring manager and/or clinical interview specialist

Benefits

  • $22.36 - $27.40 per hour
  • Medical, Dental, Vision, Life, and Long-Term Disability
  • Short-Term Disability, Accident, Critical Illness
  • Legal Assistance, Identity Protection, Pet Coverage
  • Retirement Plan with Employer Match
  • Generous vacation plan + 8.5 paid holidays
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Client Success Associate @Travel Nurse Across America
Customer Service
Salary usd 22.36 - 27...
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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