[Hiring] Client Services Representative @Stewart Title

Role Description

Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.

Job Responsibilities

• Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service.
• Responsible for managing employees directly engaged in client management.
• Implements and supports strategies and initiatives focused on building and maintaining client relationships.
• Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively.
• Follows standard procedures and guidelines.
• Understands how assigned duties relate to others within the team and how the team integrates with related teams.
• Impacts own team through the quality of the support provided.
• Recognizes and solves typical problems; selects solutions from established options.
• Communicates moderately complex information in routine situations, typically within own team.
• Works under general supervision with limited ability to modify approach.
• Individual contributor having no supervisory responsibilities; manages own workload.
• Performs all other duties as assigned by management.

Qualifications

• High school diploma required; Bachelor’s preferred.

Experience

• Typically requires 2+ years of related work experience.

Benefits

• Competitive benefits package that includes a variety of health and wellness insurance options and programs.
• Paid time off.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts.