[Hiring] Client Service Representative @Global TekMed Companies (GTM)

Role Description

As a pivotal part of our mission, you'll be responsible for assisting our clients, guiding and supporting them throughout their journey with us. This isn't about sales, it's about service. Ensuring our clients feel heard, valued, and understood is at the heart of your role.

Qualifications

• Experience in medical records, medical billing, or filing is a significant plus.
• Strong attention to detail and a history of impeccable follow-up.
• Excellent communication skills, both written and verbal.
• Basic knowledge of accounting principles.
• Proficiency in Microsoft Office, especially Excel.

Requirements

• Providing exceptional client experiences at every touchpoint.
• Maintaining detailed and accurate client records within our CRM.
• Showcasing an adeptness in understanding medical records, billing, and filing.
• Assisting with the seamless flow of documents, processes, and strategies for client success.
• Collaborating closely with cross-functional teams to enhance our service offerings.
• Other duties as assigned.

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

Company Description

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.