[Hiring] Client Relations & Travel Support Coordinator @Travelbynight

Role Description

We are currently identifying candidates for remote opportunities that combine client relationship management, customer support, and travel planning.

Rather than focusing solely on making reservations, this role emphasizes understanding client needs, providing personalized service, and maintaining relationships throughout the travel-planning process.

• Establish and maintain professional client relationships
• Learn about travelers' preferences and priorities
• Research vacation and destination options
• Assist clients with planning and reservation details
• Provide timely responses to questions
• Communicate updates and important information
• Maintain organized records and follow-up
• Participate in ongoing training and professional development
• Continue building knowledge of destinations and travel products

Qualifications

• Strong interpersonal and communication skills
• Customer-focused mindset
• Good organization and time-management abilities
• Comfortable working independently
• Basic computer and online research skills
• Willingness to learn and complete training
• Reliable internet and computer access
• Previous experience in customer service, hospitality, sales, administrative support, or client relations can be beneficial, but travel industry experience is not required.