[Hiring] Client Relations Associate @Villa & House

Role Description

Are you ready to elevate your career in a dynamic, fully remote role? Join Villa & House as a Client Relations Associate, where you will be at the forefront of providing elevated service to our customers. You will play a vital role in delivering exceptional customer support and sales support, ensuring smooth order entry processes and contributing to problem-solving strategies.

As a Client Relations Associate at Villa & House, you will be instrumental in delivering an elevated level of service through effective order entry and comprehensive sales support. Your role will involve:

• Maintaining high levels of communication with our customers
• Ensuring positive interactions while resolving any issues that may arise
• Providing prompt order follow-up
• Adhering to established procedures to guarantee accuracy in every transaction

Your commitment to excellence will enhance the customer experience and contribute to the overall success of our team.

Qualifications

• 3–5 years previous customer service experience within wholesale, retail, or design industries
• Comfortable multitasking between multiple platforms
• Professionalism in approach including problem-solving
• Ownership of issues and excellent organization and follow-up
• Effective and powerful written and oral communication skills
• Strict attention to detail
• Curiosity about system functions and ability to independently learn and navigate software platforms
• Ability to thrive in remote and office team environment

Requirements

• Strong written and oral communication skills
• Excellent organization and follow-up abilities
• Attention to detail
• Acute time management to meet deadlines

Benefits

• Medical, Dental, Vision
• 401(k)
• Competitive Salary
• Paid Time Off
• Employee Discounts
• Summer Fridays
• Profit Sharing
• Critical Illness and Accident Insurance
• Group Term Life

Company Description

Embark on a fulfilling career path with us in High Point, North Carolina, and help us redefine customer service in the sales industry.