[Hiring] Client Experience Associate (Virtual Receptionist) @AnywhereWorks

Role Description

As a CX Associate, your mission is to deliver customer happiness with every interaction. Working remotely from your dedicated home workspace in the UK, you’ll support our clients by:

• Answering inbound calls
• Responding to live chats
• Booking appointments
• Taking and relaying messages to clients
• Providing exceptional customer service across multiple industries

Alongside supporting our UK-based clients, you’ll also have opportunities to assist clients across the US and Canada, giving you exposure to a wide range of businesses and customer needs.

Qualifications

• Genuinely care about helping people
• Communicate with confidence and empathy
• Excellent attention to detail
• Enjoy learning new things
• Can adapt quickly in a fast-moving environment
• Take ownership and pride in your work

Requirements

• Internet Connection
• Dedicated cable or fibre broadband connection
• Minimum 10 Mbps download / 4 Mbps upload
• Ethernet connection required (WiFi alone is not sufficient)
• Computer Requirements:
• Minimum screen resolution of 1280 x 800
• Processor speed of 2.0 GHz or higher
• 8 GB RAM or more
• Supported operating systems:
• Windows 11 (64-bit)
• Mac (2017 or newer) running Big Sur or Monterey
• Webcam required for training and meetings (Mobile phone cameras cannot be used)
• Mobile Phone required for secure login authentication

Benefits

• Amazing colleagues and a supportive team environment
• Starting pay of £12.71 per hour, with increases in line with National Minimum Wage changes
• Comprehensive paid training to set you up for success
• Work from the comfort of your own home
• Paid learning time every week (30 minutes)
• 2 paid volunteer days each year

Training

Your journey starts with our paid training programme. Training begins on Monday, 27th July 2026 and is delivered entirely remotely, Monday to Friday, 9:00am–5:00pm. Attendance throughout the full training period is essential, so please ensure you’re fully available before applying.

Please note that you must be based in the UK for the duration of the training programme and have the legal right to work in the UK.

Our training programme is designed to set you up for success, giving you all the knowledge, tools and confidence you need to thrive in the role.

What’s Next

Think this sounds like your kind of role? Apply today!

Instead of a cover letter, we’d love you to submit a short two-minute introduction video. It’s a chance for us to get to know the person behind the application.

• Submit your application and 2-minute introduction video.
• Attend a short interview with our recruitment team.
• If successful at interview, you’ll be invited to complete our online skills assessments.
• If you pass the skills assessments, you’ll move on to our IT and system checks to ensure you have the right equipment and setup for the role.
• Once all stages have been successfully completed and passed, we’ll be delighted to offer you a conditional offer of employment.

Applications close on Wednesday, 15 July 2026, but we’ll be reviewing applications as they come in, so don’t wait until the last minute.

We can’t wait to hear from you!