[Hiring] Client Enrollment Specialist @Lisa Russel

Role Description

As a Client Service Team Lead, you'll deliver exceptional client experiences while supporting the development of a collaborative, high-performing remote team. This position combines customer service, relationship management, and leadership development in a flexible work-from-home environment.

Key Responsibilities

• Client Service
  • Meet with clients through Zoom and phone appointments
  • Provide professional guidance regarding benefits and coverage options
  • Answer client questions and resolve concerns with a solutions-focused approach
  • Assist clients with enrollment, policy updates, and ongoing service needs
  • Build and maintain long-term client relationships
• Leadership
  • Lead by example while delivering exceptional client experiences
  • Coach, support, and encourage team members
  • Foster a collaborative and positive remote work environment
  • Participate in leadership development and mentorship programs
  • Maintain accountability, professionalism, and high service standards
  • Utilize virtual tools to improve communication and team performance

Qualifications

• Outstanding customer service skills
• Strong communication and interpersonal abilities
• Leadership potential with a desire to coach and inspire others
• Self-motivation and accountability
• Positive, growth-oriented mindset
• Strong organizational and time-management skills
• Ability to work independently while collaborating remotely
• Professionalism, integrity, and adaptability

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• Must be physically located within the United States
• Computer or laptop
• Reliable high-speed internet connection
• Webcam and microphone capability
• Quiet, professional workspace

Benefits

• 🌎 100% Remote Work
• ⏰ Flexible Scheduling
• 📚 Leadership Mentorship
• 📈 Career Growth
• 💰 Weekly Pay & Incentives
• ❤️ Benefits