[Hiring] Client Care Coordinator @Furry Fellas Pet Service

Role Description

Furry Fellas is Hiring for a Part Time Client Care Coordinator. Work From Home: Must be located in RI, MA. Will consider FL.

The ideal candidate is able to excel in a busy fast-paced remote office setting and has a quiet space to work without distractions.

Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead. The ideal candidate would be flexible to work:

• Day shifts
• Evening shifts
• Every other weekend

The hours range from:

• 9-1pm / 9-2pm
• 1:30-6pm / 2:30-6pm
• 6-9pm / 7-9pm

Every other Weekend Required (Sat/Sun). Will require occasional holiday check-ins which includes splitting up all holidays including Christmas among all CCCs. Check-ins are flexible and can be done anywhere with an internet/phone connection to monitor for client & staff emergencies.

Opportunity for growth into full-time as well as advancement in the company for the right individual.

Qualifications

• At least 6 months - 1 year prior experience working or volunteering with animals preferred
• Bachelor's Degree preferred / Associate will be considered
• STRONG verbal and written communication skills
• Extremely reliable
• Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
• Ability to pick up things quickly
• Cellphone (Android or iPhone)
• Up to date Laptop & high-speed internet
• A quiet place in your home where you can work without disruptions (home office)
• Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator
• Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply

Requirements

• Scheduling reservations and arranging pet care coverage
• Answering clients & staff questions via email & phone
• Keeping client management system and cloud drive docs up to date at all times
• Sending invoices
• Entering in credit / debit / PayPal payments
• Keeping inbox up to date
• Keeping things organized, detailed and up to date at all times

Benefits

• $16+ per hour based on experience, flexibility and testing results
• Training rate is $15/hour. Once able to work on your own efficiently, rate increases gradually according to capabilities/performance
• Yearly pay increases
• Continuing Education & Certificate programs
• Birthday/Holiday & Referral Bonuses

Company Description

Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone.

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website: Furry Fellas Employment Page .