[Hiring] Client Care Consultant @AO Globe Life

Role Description

We are hiring compassionate, service-driven professionals to support veterans and their families through virtual benefit consultations. This role offers the opportunity to continue serving your community from home while building long-term professional growth in a structured, supportive environment.

Clients request information about available benefit programs, and you will reach out to schedule and conduct virtual consultations. There is no cold calling, door-to-door outreach, or unsolicited prospecting.

What You’ll Be Doing

• Contact individuals who have requested benefit information to schedule virtual consultations
• Meet with clients via Zoom to review available supplemental benefit options
• Guide veterans and families through enrollment with clarity and professionalism
• Maintain accurate digital documentation and follow-up communication
• Participate in team coaching sessions and professional development calls

Qualifications

• Must live and be authorized to work in the United States
• Windows-based laptop or PC with a working camera
• Reliable high-speed internet access
• Strong communication skills and a commitment to helping others

Benefits

• Fully remote work environment within the United States
• Inbound client interest — no cold outreach
• Weekly pay via direct deposit
• Comprehensive training and licensing support
• Structured career development and leadership pathways
• Equity opportunities for qualifying team members
• A supportive team culture built on service and integrity

Company Description

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to building meaningful careers rooted in service, stability, and long-term impact.