[Hiring] Claims Team Lead Workers Compensation @Gallagher

Role Description

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Qualifications

• High School Diploma
• Minimum of 7 years related claims experience required
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software
• DESIRED: Bachelor's Degree

Requirements

• Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans.
• Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists.
• Handle claims consistent with clients' and corporate policies, procedures and standard methodologies in accordance with any statutory, regulatory and ethics requirements.
• Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file.
• Coach and mentor adjusters to ensure appropriate application of claims handling concepts to prepare for career development.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...