[Hiring] Claims Representative @UnitedHealth Group

Role Description

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

The Claims Representative / Insight Analyst Assistant primary duties may include but are not limited to:

• Initiating and managing tasks associated with case workflow
• Adhering to protected health information rules and regulations on behalf of our clients

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm.

This will be paid on-the-job training during normal business hours, Monday - Friday.

Primary Responsibilities:

• Process medical record submissions through various avenues
• Manage cases from the time of opening to the time medical records are received, including verification and management of standard turn-around times on cases, or the case is closed for NMR
• Act as a Subject Matter Expert (SME) and provide exceptional communications with Providers
• Maintain the ability to work in an environment with PHI
• Understand and adhere to HIPAA privacy requirements
• Other duties as assigned

Qualifications

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of customer service experience
• Experience with Microsoft Word, Excel, and Outlook
• Ability to work any of our full-time shift schedules during our normal business hours of 8:00 am - 5:00 pm from Monday – Friday

Requirements

• 1+ years of experience in healthcare related OR healthcare claim industry (preferred)
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills

• Strong verbal and written communication
• Commitment to confidentiality, privacy, and professionalism
• Ability to work independently and as a team member
• Self-motivation, flexible, strong time management, organizational, and analytical skills
• Detail oriented with the ability to multi-task
• Experience working in a fast-paced professional environment

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• Hourly pay for this role will range from $18 - $32 per hour based on full-time employment

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.