[Hiring] Claims Advisor @Allstate

Role Description

Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits to join our Alberta team! Reporting to the Manager Casualty Claims AB, you will be accountable for handling complex first party injury claims.

Accountabilities

• Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned.
• Investigate, negotiate and settle accident benefits claims of moderate to high complexity by telephone, in person and/or by written correspondence.
• Comply with best practices as set out in Allstate policies and procedures.
• Adhere to legislative and regulatory requirements.
• Ensure files are thoroughly documented.
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
• Set and define customer service expectations.
• Take ownership and accountability to solve customer problems.
• Communicate and interact with claimants, vendors, medical professionals, and lawyers in a professional manner.
• Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants.

Qualifications

• Experience within Accident Benefits, Bodily Injury, Property claims, Underwriting and Sales.
• Completion of CIP designation or desire to pursue.
• Strong time management and organizational skills as well as the ability to work in a fast-paced environment.
• Strong critical thinking skills to identify strengths and weaknesses of claims.
• Strong written and verbal communication skills with a commitment to providing outstanding customer service.
• Ability to work independently and as part of a collaborative team environment.

Requirements

• All internal applicants will be considered; however, only those that meet the qualifications for the role will be contacted.
• Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Benefits

• Flexible Work Arrangements.
• 7% employer match on contributions to our RRSP program.
• Employee discounts (15% on auto and property insurance, plus many other products and services).
• Student Loan Payment Matching Program for Government Student loans.
• Comprehensive Retirement Savings Program with employer matched contributions.
• Annual Wellness allowance to support employees with improving health and wellbeing.
• Personal reflection day.
• Tuition Reimbursement.
• Working within the community and giving back!

Compensation

Expected compensation for this role ranges from $59,900.00 - $93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.