[Hiring] Chat Operator @Evoplay

Role Description

As an Outgoing Operator, you will work with a fresh and active client database, focusing on reconnecting with clients and increasing their deposit activity.

• Communicate with clients via phone and messengers
• Re-engage inactive clients and bring them back to activity
• Work with pre-VIP clients and increase their deposit volume
• Build strong, long-term client relationships
• Increase client loyalty and overall retention performance
• Achieve personal and team targets

Qualifications

• Experience in retention and outbound client communications (especially calls) is an advantage
• Genuine interest in communicating with people and providing quality support
• Ability to naturally connect with clients and build long-term trust
• Strong problem-solving skills, confidence in making decisions, and analytical abilities are highly valued
• Interest in understanding client needs, behavior, and motivations
• Positive attitude, motivation to learn, and willingness to grow professionally

Benefits

• Fixed base salary that is guaranteed and will be preserved from your current position
• Stable schedule: 5/2 working format
• Supportive management and professional team environment
• Comfortable working conditions and all necessary resources for success

Company Description