[Hiring] Chat & Community Support Specialist @NoGigiddy
Chat & Community Support Specialist @NoGigiddy
Customer Service
Salary usd 15 - 21 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted Today

[Hiring] Chat & Community Support Specialist @NoGigiddy

Today - NoGigiddy is hiring a remote Chat & Community Support Specialist. πŸ’Έ Salary: usd 15 - 21 per hour πŸ“Location: USA

Role Description

When users have questions β€” about offers, the platform, or anything in between β€” you're there. As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. No degree required β€” just fast typing, clear communication, and a genuine interest in helping people.

Responsibilities

  • Handle live chat inquiries on the NoGigiddy platform and respond within SLA targets
  • Monitor and respond to user posts in community spaces β€” Discord, Facebook Group, and social comments
  • Resolve common issues (offer questions, account issues, navigation help) with accuracy and warmth
  • Escalate complex or sensitive issues to the appropriate team with full documentation
  • Contribute to the help center knowledge base
  • Flag trends in user issues or feedback to the product and content teams
  • Maintain consistent tone and quality across all support touchpoints

Requirements

  • No degree required
  • Fast, accurate typing β€” live chat moves quickly
  • Excellent written communication β€” clear and empathetic
  • Able to handle multiple conversations simultaneously without dropping quality
  • Patient with frustrated users β€” you de-escalate, you don't match energy
  • Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar) is a plus

Benefits

  • Hourly pay of $15–$21/hr
  • Fully remote
  • Flexible scheduling across support windows
  • Paid training on platform and support tools
  • Access to the full NoGigiddy earning opportunity network
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Chat & Community Support Specialist @NoGigiddy
Customer Service
Salary usd 15 - 21 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted Today
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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