[Hiring] Case manager @Activate Marketing Services, LLC.

Role Description

Activate Marketing Services, LLC. is seeking a highly motivated and experienced case manager to join our team. The case manager will be responsible for managing a diverse caseload of clients and ensuring their satisfaction with our marketing services.

• Serve as the main point of contact for assigned clients, maintaining strong relationships and providing exceptional customer service.
• Conduct regular check-ins with clients to assess their needs, goals, and satisfaction with our services.
• Develop and maintain individualized care plans for each client, outlining their specific marketing objectives and strategies.
• Collaborate with our marketing team to implement and execute marketing plans for assigned clients.
• Monitor and track the progress and success of marketing campaigns for clients.
• Conduct market research and competitor analysis to identify new opportunities for clients' businesses.
• Devise creative solutions to meet clients' unique marketing needs and challenges.
• Provide ongoing education and assistance to clients with regard to marketing strategies and best practices.
• Stay up-to-date on industry trends and changes, and share insights and recommendations with clients.
• Attend networking events and industry conferences to promote Activate Marketing Services and build relationships with potential clients.
• Compile and present reports to senior management on the performance of case management and client satisfaction.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• 3+ years of experience in marketing, advertising, or account management.
• Strong understanding of digital marketing platforms and strategies.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple clients and projects simultaneously.
• High level of organization and attention to detail.
• Ability to analyze data and make data-driven recommendations.
• Proficient in Microsoft Office and Google Suite.
• Knowledge of Salesforce or other CRM software is a plus.

Requirements

• Salary: $82,000-$93,000 per year.

Benefits

• At Activate Marketing Services, LLC., we are a tight-knit team with a passion for delivering exceptional marketing solutions to our clients.
• We value creativity, innovation, and collaboration, and provide a supportive and dynamic work environment for our employees to thrive in.