[Hiring] Case Coordination Specialist @Job Duck

Role Description

We are seeking a detail-oriented and proactive Case Coordination Specialist to support ongoing client cases. This role is critical to ensuring accurate record management, timely follow-ups with medical providers, and smooth coordination across internal teams. The ideal candidate is organized, communicative, and comfortable handling multiple administrative tasks in a fast-paced environment.

Responsibilities include, but are not limited to:

• Join Zoom meetings to discuss tasks, priorities, and case updates
• Upload, organize, and index faxed and electronic documents within the case management system
• Obtain balances from medical providers and lienholders
• Open insurance claims and prepare/send letters of representation
• Maintain and manage a follow-up calendar for outstanding medical records
• Perform other related administrative and case-support duties as needed
• Manage and update the firm-wide calendar
• Coordinate with medical providers throughout client treatment
• Submit Medicare requests as required
• Order, track, and follow up on medical records from hospitals, clinics, and other providers

Qualifications

• Previous experience in a legal, medical, or case management environment preferred
• Familiarity with medical records requests, insurance claims, and liens is a strong plus
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Comfortable working with calendars, case management systems, and digital filing tools
• Ability to follow up persistently and professionally with hospitals and clinics
• Reliable internet connection and ability to attend Zoom meetings

Requirements

• Work Shift: Monday to Friday 08:30AM to 04:30PM CST
• Languages: English, Spanish

Benefits

• Monthly Compensation: 1,220 to 1,320 USD

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!