[Hiring] Call Center Specialist @BJC HealthCare

Role Description

BJC Health is looking for a Remote Call Center Specialist!

• Handles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry.
• Supports hospital marketing efforts through referrals to physicians, services and class/event registration.
• Maintains accountability for accurate data entry and maintains patient privacy and security as outlined by HIPAA.
• Communicates in a professional, positive and respectful manner; provides a high level of customer service when handling telephone calls and responding to e-mails.
• FT opportunity, Monday-Friday, 9:30a-6p.

Qualifications

• High School Diploma or GED

Requirements

• No Experience
• No Supervisor Experience

Preferred Qualifications

• Experience: < 2 years

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance