[Hiring] Call Center Service Representative @Zions Bancorporation
Call Center Service Representative @Zions Bancorporation
Customer Service
Salary usd 17 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] Call Center Service Representative @Zions Bancorporation

2d ago - Zions Bancorporation is hiring a remote Call Center Service Representative. ๐Ÿ’ธ Salary: usd 17 per hour ๐Ÿ“Location: USA

Role Description

Help every customer feel valued by your words and actions.

  • Inspire our customers to tell someone about their positive experience.
  • Deliver meaningful solutions for our customers through inbound phone interactions.
  • Seek to add value to each customersโ€™ experience by sharing your knowledge of our products and services.
  • Develop your skills and knowledge in technology, banking, and leadership to help grow your career.
  • Build meaningful relationships with our customers.

Qualifications

  • You must live within 90 miles of an ID location.
  • Passion to serve others, learn continuously, and contribute positively to our culture.
  • Enjoy interacting with customers using your outstanding communication skills.
  • Experience helping customers solve problems, educate on products/services, and putting the customer first.
  • Knowledge of banking and financial services, a plus.
  • Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills.
  • High School diploma or equivalent.

Requirements

  • 100% fully remote position (requires internet connection and workspace free from distractions).
  • 11 weeks virtual online training that begins Wednesday, June 17 at 10:30 am MST.
  • Paid training hours Monday-Friday, 10:30 am-6:00 pm MST.
  • You must be able to attend 100% of the 11-week training.
  • Starting hourly wage of $17.00.
  • Bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour.
  • After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
  • Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500).
  • Flexibility to help you balance life and work; full-time and flexible shifts available after training.
  • After training you will participate in a shift bid to determine your start time. Start times will be 10:00 am, 11:00 am, or 12:00 pm. Shifts available will be 5x8, 4x10, or 4x9+4.

Benefits

  • Culture committed to your success.
  • 100% remote, work from home โ€“ save money, save commute time.
  • Competitive pay, plus monthly incentive opportunities.
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
  • Employee Ambassador preferred banking products.
  • Monthly contests to keep things fun and rewarding.
  • Professional development/leadership development opportunities.
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Call Center Service Representative @Zions Bancorporation
Customer Service
Salary usd 17 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 2d ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
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