[Hiring] Call Center Representative @Mission Pre-Born

Role Description

We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.

Report to: Contact Center Director (Remote)

Location: Remote

Qualifications

• Personal, growing relationship with Jesus Christ
• Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct
• 100% pro-life
• Willingness to intercede before God for the ministry of PreBorn!
• Access to high-speed internet
• A quiet space to take calls without interruptions and/or background noise
• Experience in pregnancy crisis centers - Strongly preferred
• Experience and confidence in taking and redirecting phone calls from abortion-minded individuals
• Ability to handle high volume, high-stress phone calls with calm and efficacy
• Multi-tasker handling multiple platforms at one time
• Proficient verbal and written communication skills
• Bi-Lingual in Spanish and English

Requirements

• Integrous
• Adaptable
• Teachable
• Organized
• Compassion-Hearted
• Multitasker
• Clear Communicator
• Active Listener

Duties

• Answer and redirect calls from abortion-minded individuals
• Utilize in-house booking platform to schedule clients
• Utilize CTM phone system for receiving and responding to calls, texts, and emails
• Communicate with local centers, as needed, to ensure the smooth booking of appointments
• All other duties as assigned by the Contact Center Director

Benefits

• Health Insurance
• 401K matching
• Paid vacation
• Paid holidays