[Hiring] Call Center Financial Clearance Specialist @Texas Health Resources

Role Description

Fast-paced, high-volume clinic looking for a top skilled Call Center Specialist.

Work location: 612 East Lamar Blvd., Arlington, Texas 76011

Work environment: Remote within the Dallas/Fort Worth area

Work hours: Full-time, 40 hours weekly; Monday thru Friday (10:00am – 6:30pm)

Qualifications

• High School Diploma or equivalent (REQUIRED)
• One year of experience in a healthcare field, customer service, telemarketing, or a call center environment (REQUIRED)
• Working knowledge of Medical Terminology (PREFERRED)
• CHAA – Certified Healthcare Access Associate upon hire (PREFERRED)

Requirements

• Obtain accurate financial and demographic information during Pre-Registration pertaining to the patient account
• Utilize Passport for address verification
• Maintain knowledge and application of all admission processes and procedures for patients in reservation status
• Execute tasks in a timely manner with a high degree of accuracy

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice
• Strong Unit Based Council (UBC)
• A supportive, team environment with outstanding opportunities for growth