[Hiring] Call Center Customer Service Specialist @CLAIMS MANAGEMENT RESOURCES INC

Role Description

The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers.

On a Typical Day, You'll:

• Take inbound calls for IFF and route caller to correct team member
• Utilize Beyond to cross reference insurance information on repeat damagers
• Enter/update insurance information into Beyond
• Extensive phone usage to file claims
• Determine appropriate claim codes to update Beyond
• Assist supervisor and team members as requested

Qualifications

• Extensive phone skills
• Basic knowledge of Microsoft Excel
• Intermediate knowledge of Microsoft Outlook and Microsoft Word
• Thorough and detail oriented
• Ability to work independently with minimal supervision
• Accurate data entry
• Excellence attendance
• Punctuality

Requirements

• High school diploma or equivalent required
• 1 year + of insurance experience is preferred, but not mandatory

Benefits

• Full menu of benefits including matched 401K
• Tiered bonus system based on team accomplishments
• Paid time off as well as paid holidays
• CMR pays $50/month towards your internet service costs
• Christmas bonus
• CMR is a 2020 - 2025 The Oklahoman Top Workplaces winner!