[Hiring] Call Center Agent @PATLive

Role Description

PATLive is seeking skilled and personable individuals for a remote role handling incoming calls for the Florida Department of State, Division of Corporations. This position requires excellent customer service skills and a professional phone presence. If you're looking for a remote opportunity with a reputable company, we encourage you to apply.

We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.

Qualifications

• Exceptional Communication: You possess excellent interpersonal skills, demonstrating friendliness and patience in a fast-paced, high-volume call environment.
• Full-Time Availability: You are available to work a consistent Monday through Friday schedule, 8:00 AM to 5:00 PM EST.
• Technical Proficiency: You are comfortable using computers and navigating software applications.
• Required Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
• Dedicated Workspace: You have a quiet, distraction-free home office environment.
• Background Check: You are able to pass a background check.

Requirements

• Reliable Internet: A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
• Professional Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
• Schedule Availability: Candidates must be available to work a Monday through Friday schedule, from 8:00 AM to 5:00 PM ET.
• Residency Requirement: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying.

Benefits

• Pay: $16 per hour (English), $17 per hour (Spanish)
• Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.
• Comprehensive Paid Training: Receive thorough training to ensure your success in the role.
• Robust Benefits Package: Medical, Dental, and Vision Insurance, Life Insurance, Supplemental Benefits, 401K Retirement Savings Plan.
• Generous Time Off: Benefit from paid holidays and paid time off.