[Hiring] Business Support Specialist @Millennium Systems International

Role Description

Early Career role with lots of growth potential!

If you love interacting with all types of people, enjoy trying to solve problems, and have a knack for engaging with customers then you will be perfect for our clients!

We are looking to add experienced, energized, and enthusiastic new team members who like the challenge of working in a fast-paced environment. Formal training is provided for this remote full-time, hourly nonexempt position. This role offers an excellent career growth path. New Grads Welcome!

• Required hours: M-F 11:30AM to 8:15PM EST and Sat 9:00AM-5:45PM EST, one day off during the week and Sundays off, 40 hours a week working 5 days.
• Salary range is 39-40K.

Qualifications

• Passion for technology and helping people
• Strong verbal and written communication skills
• Excellent communication skills with the ability to build quick rapport
• A people person. Must be able to control a conversation and be personable
• Enjoy working directly with customers in a fast-paced environment
• Logical, analytical, and problem-solving skills
• Ability to learn new software/hardware and adapt to changes in technology
• A self-starter that can work independently and as a team member
• Ability to multi-task
• Has great time management skills
• Beauty Industry Knowledge a plus

Requirements

• Bachelor’s degree or Associates Degree preferred
• Reliable Internet Service Provider
• Excellent communication skills
• 0-5 years experience in customer service-related role
• Tech savvy
• Salesforce experience a plus!

Benefits

• Paid Time Off (PTO) and Holidays
• Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day!
• Ten (10) paid holidays throughout 2025
• Five (5) paid sick days
• One (1) personal day
• Medical, Dental, and Vision Benefits
• Subsidized Medical, Dental, and Vision plans
• Life Insurance
• Life Insurance and Accidental Death & Dismemberment (AD&D) fully covered by Millennium Systems International
• Long-Term and Short-Term Disability Insurance
• Full cost of Long-Term Disability covered at 100%
• 401(k) Retirement Plan with a 100% match on up to 4% of your contributions
• Learning & Development Opportunities with unlimited access to Udemy’s online courses