[Hiring] Booking Correction Assistant @HRS Talent Solutions

Role Description

The Booking Correction Assistant checks and corrects booking records based on customer requests. This is a part-time remote position combining customer service with office administration.

• Review assigned booking correction emails and forms.
• Identify the right online appointment and participant.
• Check which fields your access allows you to change.
• Correct approved contact or spelling details.
• Refer date, capacity, or service changes to the scheduler.
• Verify the saved record and approved confirmation.
• Record the source and outcome of each correction.
• Flag corrections that have not yet been applied if an automated reminder is scheduled.
• Maintain distinct cases for errors spotted before and after confirmation.
• Ask focused questions if you cannot verify the right value from an approved source.

Qualifications

• Customer service and office administration backgrounds are useful.
• Comfortable comparing records and asking questions before edits.
• Experience checking school appointments, customer forms, or volunteer schedules is beneficial.
• Beginners are welcome; training will be provided on the employer's booking system.

Requirements

• Ability to distinguish between different types of corrections.
• Attention to detail is essential.
• A suitable home office to protect booking information during remote work.

Benefits

• Remote work options available (full-time or part-time).
• Hourly pay range: $24.75–$26.25.

Company Description

The hiring company will specify hours and equipment.