[Hiring] Billing & Posting Resolution Provider @CPSI

Role Description

The Billing and Posting Resolution Provider is responsible for providing TruBridge services to customers. This includes coordinating the day-to-day activities of a hospital's or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims.

Essential Functions:

• Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.
• Recommends new processes and changes in current processes.
• Implements controls to ensure appropriate submission, billing, and credit and collections are kept in accordance with established procedures.
• Implements appropriate procedures for follow-up on third-party approvals, billing, and collection of overdue accounts.
• Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements.
• Responsible for consistently meeting production and quality assurance standards.
• Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
• Updates job knowledge by participating in company offered education opportunities.
• Protects customer information by keeping all information confidential.
• Processes miscellaneous paperwork.
• Ability to work with high profile customers with difficult processes.
• May regularly be asked to help with team projects.
• Responsible for assisting manager in the management of employees which would include coaching, training, and performing necessary disciplinary actions including following up on action plans for their employees.
• Ensures employee compliance with dress code, attendance, and other company policies.
• Processes miscellaneous paperwork and performs other administrative duties as assigned.
• Must be agile and able to easily shift between tasks.
• Assist with backlog billing projects, such as advanced claim resolution.
• Assist with new contract implementation.
• Review claims to ensure edits are setup correctly.
• Fill in as a Biller where needed.

Qualifications

• At least 2 years of Medicaid experience.
• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.
• High School Diploma or equivalent combination of education and relevant experience needed.
• 1+ years’ experience.
• Excellent critical thinking, organizational, and time management skills with a strong attention to detail, accuracy, and follow through.

Benefits

• Work remotely with a work/life balance approach.
• Robust benefits offering, including 401(k).
• Generous time off allotments.
• 10 paid holidays annually.
• Employer-paid short term disability and life insurance.
• Paid Parental Leave.