[Hiring] Billing Clerk @Personiv

Role Description

• Perform all tasks related to processing special handling invoices for large, complex commercial customers.
• Maintain third party billing portals.
• Communication with cross functional internal teams related to customer account status will be required.
• Communication with various large commercial customers regarding account status.
• Maintain strong customer relationships through effective communication.
• Perform and maintain account billing reconciliations for customers.
• Investigate and resolve any irregularities or inquiries timely and accurately.
• Provide documentation to customers or cross functional teams requesting invoices, statements, etc.
• Maintain sensitive customer financial information and organized financial records, electronically.
• Recommend improvements for invoicing processes.
• Research and resolve second and third level customer inquiries.
• Develop key relationship with cross functional teams to mitigate invoicing errors.

Company Description