[Hiring] Bilingual Spanish Representative @Afni, Inc.

Role Description

As a Bilingual Spanish Representative, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. You will provide an exceptional customer experience using strong relationship-building skills.

¿Qué hare como Representante Bilingüe en Español?

Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones.

Duties and Responsibilities

• Take inbound calls and conduct a consultation to identify the prospective insured's needs.
• Educate customers on our insurance products and services while identifying opportunities to sell additional products.
• Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
• Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
• Engage in a conversation with people from all walks of life.
• Provide and customize assistance according to the policyholder’s needs.

Qualifications

• At least six months working in a service or sales environment.
• Ability to work in a fast-paced environment.
• Ability to multitask and use effective time management.
• A minimum of 6 months of work-at-home experience is required.
• Ability to communicate written and verbally in both Spanish and English.
• Computer skills.

Requirements

• Must be 18 years of age.
• Must have GED or High School Diploma.
• Must be legally permitted to work in the United States.

Benefits

• Remote Work: This position is 100% remote. We will send you the equipment needed for this role.
• Full time hours: 40-hour work week.
• Job Stability: We’ve been in business since 1936.
• Paid Time Off: Because rest isn’t a reward – it's necessary for your wellbeing.
• Medical, Dental and Vision Insurance: We will help cover the cost of your premium.
• Tuition Reimbursement: Your goals are important and we’ll help you achieve them.
• Referral Program: We have one of the most lucrative referral programs around.
• Career Growth: Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews: We reward your good work with more money.