[Hiring] Bilingual Receptionist @Viva Engage Solutions S.

Role Description

A Viva Engage client is looking for a skilled Remote Bilingual Receptionist to join their Legal team at Pacific Workers. Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers stands at the forefront of Workers’ Compensation advocacy.

• Answer incoming calls through a VOIP system in both English and Spanish
• Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel
• Forward calls to the appropriate departments and take accurate messages
• Schedule appointments and manage calendars
• The responsibilities listed above are not exhaustive and may evolve based on the needs of the firm

Qualifications

• Fluent in English and Spanish (able to read, write, and speak with near-native fluency)
• Previous experience in customer service or reception (experience in a legal setting is a plus)
• Willingness to work on Colombian holidays (U.S. holidays are observed and paid)
• Empathy, professionalism, and a growth-oriented mindset

Requirements

• Resumes must be submitted in English.

Benefits

• Monday to Friday schedule
• 100% remote position
• Working hours: 8 AM – 5 PM Pacific Time
• Indefinite-term contract under Colombian labor law
• Paid time off in your first year
• Social benefits
• Well-being programs
• Salary: 2.800.000 COP per Month + 250,000 COP stipend + All Colombian labor law benefits

Company Description

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