[Hiring] Bilingual Receptionist @The United Firm | La Liga Defensora, APC

Role Description

Our Los Angeles office is looking to hire an experienced Remote Receptionist with a strong interest in building a long-term career in the legal industry. This role is ideal for someone who thrives in a fast-paced, client-focused environment and takes pride in delivering professional and courteous service at all times.

As a Remote Receptionist, you will be the first point of contact for clients and guests. You will manage multi-line phone systems, route calls, assist with scheduling, and support administrative needs. The ideal candidate is bilingual (English/Spanish), organized, proactive, and comfortable working in a virtual setting. This position reports directly to the Office Manager.

• Answer and route incoming calls professionally and efficiently
• Provide accurate information to clients via phone and email
• Support calendar management and meeting scheduling
• Maintain up-to-date internal directories and contact lists
• Collaborate with departments to ensure smooth communication
• Monitor and manage reception-related systems remotely
• Assist with digital organization of client documents and intake forms
• Follow safety and confidentiality protocols in handling sensitive data

Qualifications

• Bilingual (English/Spanish) with full proficiency
• Case Management software experience is a significant plus
• 1 year of experience in the legal field (Desirable)
• Resourceful, and motivated to resolve issues whenever they arise
• Customer service attitude
• Microsoft Excel, Google Spreadsheets, and CLIO (Preferred)

Benefits

• Medical, dental, and vision insurance
• Great compensation package including a 401(k) plan
• Catered lunches
• Complimentary parking
• Paid time off
• Opportunities for career development