[Hiring] Bilingual Patient Reimbursement Specialist @BioScript Solutions

Role Description

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions, where we put our patients first!

This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and acts as a one point of contact to their assigned health care providers.

Qualifications

• Bilingualism - English/French - is a requirement
• Prior experience in a reimbursement role is a strong asset
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset
• Minimum of 2 years’ experience in customer/client service experience
• Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
• Professional/courteous/efficient telephone manner
• Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Attention to detail
• Ability to resolve issues effectively and efficiently
• An out-of-box thinking approach
• Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST

Requirements

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
• Coordinate cases with insurance companies, physician's offices, and healthcare professionals in order to maximize reimbursement solutions
• Coordinate documents, submissions, and all related paperwork to insurance companies, public/federal funding programs
• Foster and build relationships with key clinics
• Coordinate with pharmacy processes required once funding has been obtained
• Acquire in-depth knowledge of public/private and federal funding mechanisms

Benefits

• Competitive salary
• Incentive program
• Comprehensive benefits package

Company Description

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact.