[Hiring] Bilingual Medical Receptionist @Carenet Health

Role Description

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoy interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.

Responsibilities

• Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone.
• Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination).
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
• Accurately input data into both Carenet and EMR (Electronic Medical Records) databases.
• Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation.
• Contact health plans and verify patient insurance information.
• You will be making a difference in someone’s life.

Qualifications

• High School Diploma or General Education Degree (GED) required.
• Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office).
• Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records.
• Experience with Microsoft Outlook (email) and Word.
• Excellent oral and written communication skills.
• Excellent demonstration of caring, empathy, and compassion.
• Bilingual in English and Spanish.
• Able to provide 2 monitors with 22 inch monitor at least.

Benefits

• Wage for the Bilingual Medical Receptionist role is $17.50 per hour.
• Comprehensive benefits package that includes health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off (PTO) and holidays.
• Flexible spending accounts (FSAs).
• Employee wellness programs.
• Career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Req: 5246

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