[Hiring] Bilingual Hydro-Québec Customer Support @NQX
Bilingual Hydro-Québec Customer Support @NQX
Customer Service
Salary cad 18.5 per ho..
Employment Type full-time
Posted YDay

[Hiring] Bilingual Hydro-Québec Customer Support @NQX

YDay - NQX is hiring a remote Bilingual Hydro-Québec Customer Support. 💸 Salary: cad 18.5 per hour 📍Location: USA, UK, Canada, Germany, France, India, Brazil, Australia, Estonia, Japan

Role Description

As a Bilingual Hydro-Québec Customer Support, you'll assist compatriots all over Québec navigate their migration to a communicating meter.

  • Answer calls from customers regarding their upgrade to a communicating meter.
  • Call customers for follow-ups and to schedule technician appointments.
  • Manage complaints and claims regarding service delivery professionally thanks to your empathy and commitment to others.

Qualifications

  • Bilingual – you will need to interact with French and English-speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
  • Be available to work 5 days up to 40 hours per week: Monday to Sunday between 8:00 a.m. and 8:30 p.m., Saturday between 9:00 a.m. and 5:00 p.m.
  • Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space, within the province of Québec.
  • Aptitude and interest in sales: you are skilled in negotiation, dynamic and persevering.
  • Ability to work in a computerized environment and to multi-task.
  • High school diploma or equivalent completed.

Requirements

  • Hourly wage of $18.50, which includes a bilingual premium.
  • Hourly bonus for Saturday work. Your Sundays will be free!
  • Fully paid training program.
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
  • Work from the comfort of your own home, equipment provided.

Benefits

  • Hourly wage of $18.50, which includes a bilingual premium.
  • Hourly bonus for Saturday work. Your Sundays will be free!
  • Fully paid training program.
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
  • Work from the comfort of your own home, equipment provided.
Before You Apply
remote Be aware of the location restriction for this remote position: USA, UK, Canada, Germany, France, India, Brazil, Australia, Estonia, Japan
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Bilingual Hydro-Québec Customer Support @NQX
Customer Service
Salary cad 18.5 per ho..
Employment Type full-time
Posted YDay
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Unlock 160,000+ Remote Jobs
remote Be aware of the location restriction for this remote position: USA, UK, Canada, Germany, France, India, Brazil, Australia, Estonia, Japan
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
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