[Hiring] Bilingual Entry Level Claims Adjuster @CLAIMS MANAGEMENT RESOURCES INC

Role Description

Are you interested in working for a company that not only “talks the talk” but “walks the walk”? Here at CMR, we seek to put our employees first and we have been designated as a Top Workplace by The Oklahoman the last 4 years!

We’re looking for someone who can positively interact with our customers as well as other employees. The Drop Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. The claims adjuster interacts with homeowners, business owners, contractors, insurance companies, and utility company field technicians. On-going training and opportunity to obtain insurance adjuster licensure is provided.

On a Typical Day, You'll

• Investigate claims issues and provide information to damagers including, but not limited to, homeowners and contractors.
• Negotiate settlements with damagers and insurance companies as applicable.
• Review claim information and request/research additional reference material to complete the claim record.
• Determine damager liability by obtaining and reviewing evidence which includes, but is not limited to, physical location information, photographs, reports, locate tickets, permit records, internet research and contact with damagers.
• Dispute resolution and responds to damager objections.
• Provide detailed data entry into customized claims systems.
• Track fees, close and open claims, and other claims information.
• Skip tracing as necessary; utilizing internet resources.

Qualifications

• High School diploma or equivalent.
• 0-2 years of clerical and/or data input experience.
• Fluent in both English and Spanish.

Requirements

• Excellent attendance and punctuality.
• Accurate data review and data entry skills.
• Time management and ability to prioritize work.
• Organized, thorough and detail-oriented.
• Basic to Intermediate knowledge of Microsoft Office Suite.
• Ability to work independently with minimal supervision.
• High-speed internet service required.

Benefits

• Obtain your adjuster’s license on our dime, including:
• 3-day prep class.
• Time off to take the test.
• Paid time off as well as paid holidays.
• Paid company half days when we reach our goals throughout the previous month.
• CMR pays $50/month towards your internet service costs.
• Comprehensive menu of benefits, including medical, dental, and vision insurance.
• Matched 401K plan.
• CMR is a 4-year Top Workplaces winner with The Oklahoman!