[Hiring] Bilingual Collections and Billing Assistant @Mangone Law Firm

Role Description

Are you a highly motivated person ready to excel in sales while helping change a million lives? Do you aim for excellence, professional growth, and continuous improvement every day? If your answer is a resounding YES!!! — then this opportunity is for you!

We’re looking for enthusiastic and talented Billing and Collections Team Member to join our dynamic team!

Qualifications

• Minimum 1 year of experience in collections, retention, or sales.
• Proven experience in customer service roles.
• Conversational level of English.
• Strong emotional intelligence and ability to manage sensitive client interactions.
• Excellent communication skills to convey information effectively.
• Responsibility and accountability for individual and team results.
• Growth mindset and openness to learning.
• Receptiveness to feedback and ability to give constructive input.
• Ability to work autonomously while contributing to team goals.
• Positive attitude and resilience when facing challenges.

Requirements

• Communicate and coordinate with clients regarding payments.
• Contact clients within the first 5 days of payment due dates.
• Provide accurate and clear payment information.
• Schedule and conduct client calls to secure payments.
• Perform consistent follow-ups with clients and colleagues to achieve collection goals.
• Respond to client inquiries, notifications, and payment-related questions through Slack.
• Notify relevant channels regarding client payments.
• Manage billing lists, use CampLegal, and follow all established protocols.

Benefits

• Competitive compensation: Base hourly pay between $6–$9 USD/hour, (depending on experience).
• Ongoing professional development to keep growing your skills and advancing your career.
• A dynamic, challenging work environment where your talent will be recognized and rewarded.
• The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States.
• Paid Time Off after twelve months.
• Remote 100%